FAQ
Frequently asked questions
Everything you need to know about our cleaning services. Can't find what you're looking for? Contact us.
- What areas do you cover?
- We cover Penrith, Ullswater, Glenridding, Patterdale, Pooley Bridge, Eamont Bridge, Tirril, and surrounding Lake District villages. If you're unsure whether we cover your area, please get in touch and we'll be happy to discuss.
- Do you provide holiday cottage changeover cleaning?
- Yes, holiday cottage changeover cleaning is one of our core services. We handle full turnarounds between guests, including cleaning, laundry, linen changes, welcome preparation, and property checks. We understand the tight timescales involved and always deliver on time.
- Are you insured?
- Yes, we are fully insured for your peace of mind. We carry public liability insurance that covers us for all cleaning work carried out in your property.
- How much do you charge?
- Every property is different, so we provide tailored quotes based on the size of the property and the services required. We're always fair and transparent with our pricing. Contact us for a free, no-obligation quote.
- Do you bring your own cleaning products and equipment?
- Yes, we bring all our own professional cleaning products and equipment. If you have preferences for particular products or have sensitivities, just let us know and we'll accommodate your needs.
- How do I book a cleaning?
- Simply fill out our contact form or give us a call. We'll arrange a convenient time to discuss your requirements and provide a quote. For regular cleaning, we'll agree a schedule that works for you.
- Can you provide key management for holiday properties?
- Yes, we offer key management as part of our holiday cottage service. We can securely hold keys, manage access for changeovers, and carry out between-season property checks to give you complete peace of mind.
- What's included in a deep clean?
- A deep clean covers everything from skirting boards and light fittings to inside ovens, behind appliances, and thorough sanitisation of bathrooms and kitchens. It's ideal for spring cleans, end of tenancy, or after building work. We'll agree the scope with you beforehand so there are no surprises.
Still have questions?
We're happy to help. Get in touch and we'll get back to you as soon as we can.